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FAQ

Here are some of the frequently asked questions we get; if you can't find the answer you require, get in touch. ​

  • Who do I contact to be part of Leicester Comedy Festival or the UK Kids Comedy Festival?

Whether you're an act, a venue or a promoter, you can email the Festival Production Assistant to ask her your questions. We do advise to have a look through this website first, where you might find your answer.  Pretty much everything we have said on this site applies to both Leicester Comedy Festival & The UK Kids' Comedy Festival.

  • When do I need to register my show?

The show registration is open between 28th August and 2nd October 2019

  • What is the difference between a venue and a promoter? 

A venue is the space where your event takes place. Sometimes venues work with external promoters to book and run their programme, sometimes the promoter is the venue. As an act, when you get in touch with your venue, make sure you understand who's in charge of what, and who to contact if needed. As a venue/promoter, make sure the roles are clear and that everyone knows what's expected from them. 

  • How do I find a venue and a promoter? 

You can find a list of venues and their promoter's contacts here

  • I'm a venue, and I want to be part of the Festivals, how does that work? 

You need to register your venue to be part of the Festival. You can find information on what a venue needs to provide, and how to register here

  • How much does it cost to be part of the Festivals? 

There's a Festival participation fee that can vary from £30 to £400 depending on the numbers of performances and the capacity of the venue. This needs to be paid when you finalise you're show submission on Eventotron, before 2nd October 2019. 

  • How can I win an Award? 

When submitting your show on Eventotron, you can tick a box to be considered for an Award. 2 tickets will be taken off sale automatically to make sure that 2 members of the Award Panel can attend. The panel select the nominees and winners after the Festival, and the Ceremony usually takes places 3 or 4 weeks after the Festival. More details here

  • When will I get my ticket money? 

The ticket settlements are sent in April. Make sure you submit the correct bank details on Eventotron when submitting your show to avoid any delay. If your promoter registers your show, then it is likely that they will get the ticket settlement from us, before redistributing to the acts. Each venue and promoter works differently, so make sure you understand who gets what income at the end of the Festival before registering your show.  

  • What does the Festival team provide to support my show? 

By paying your Festival participation fee, your show will appear on our website and 80,000 copies of the Festivals' brochure. In addition to that, we provide you the Festival and Box Office structure to sell tickets, a Marketing Guide, and a Welcome Pack. We also have a volunteer manager that can help you get some volunteers to support your event. The Festival Hub is open during the Festival as a point of information, and you can get in touch with the team with any question! 

  • Where can I stay in Leicester? 

We have some hotel partners that offer discounts to performers during the Festival. We will communicate these in advance, but feel free to ask us if you can't find the information on our website. 

  • Can I use a different Box Office than the Festival's? 

Each event that take part of the Festivals need to allocate a minimum 30% of tickets to be sold through our Box Office. You can use a different system, or several of them for the remaining 70%, or increase our allocation as you want. If one allocation is sold out before the other, they can be amended directly by contacting our Box Office. 

  • Why do you ask for donations in addition to the Festival fee? 

Leicester Comedy Festival is run by Big Difference Company, Registered Charity 1135167. All the ticket income goes back to the acts, and any surplus made from our shows is put back into the next Festival. We are mostly financed by Sponsors, business partners, festival fees, and donations. We don't want to increase the Festival fees, so that Leicester Comedy Festival remains accessible to as many performers that wish to take part, and we understand that it's sometimes difficult for the act to pay anything else, however, every additional donation is very much appreciated. 

  • What is Eventotron? 

Eventotron is the platform we use for the Show registration. We will provide a guide to help you submit your show when the registration opens. 

  • Where do I get my Festival wristband? 

Your Festival Wristband will be available to pick up at the Festival Hub on Jubilee Square (LE1 5LB) during the Festival. You will need it to distribute flyers in Leicester, and to access some special events. 

  • What do I do with my posters and flyers? 

Venues all across Leicester let promoters and acts put up posters and flyers for the Festival. You can also leave some at the Festival Hub. Do not send them to the Festival office! You will need your Festival Wristbands to distribute flyers in Leicester, it's also your license! Make sure you discuss marketing plans with acts, venues and promoters, to avoid any misunderstanding.

  • What about the Festival Hub? 

The Festival Hub is an information point located on Jubilee Square (LE1 5LB). Customers can buy tickets or ask any question, and you can collect your wristband and display some promotional material. 

  • What happens if I need to cancel my show? 

We encourage acts, venues and promoters to avoid cancellation as much as possible. The brochures are printed in November, and many people still refer to them in February, so it's best to commit to what was communicated in it. It is worth mentioning that most ticket sales increase in the few days up to the Festival, or on the door, so try not to cancel because the advance sales are not as good as you were expecting. Finally, if you really need to cancel the show, let the Festival Producer and Box Office know as soon as possible. There is no direct cost for you to cancel, however your fees won't be refunded. 

  • Why don't you retweet my show? 

We can't promote individual show, as there are more than 800 taking place at the Festivals.  We know from the responses we get to our audience survey that us continually retweeting shows annoys our audience; if you want to tag us, consider using #votecomedy 

  • Where can I get a list of media contacts to promote my show? 

We will send a Marketing Guide closer to the Festival, that includes a media contact list. If you don't receive it, please let us know. 

If you have any other questions, get in touch! We're here to help!